Top 5 CRM Software For Small Business
Customer relationship management (CRM) software can make all the difference. Choosing the right CRM software for your business can dramatically improve your team’s collaboration and productivity, increase sales growth, and strengthen you customer satisfaction. CRM software is a contact list with a brain. It records your customers’ contact information but it remembers the details of your relationship and every interaction—whether by phone or email, and nowadays across other channels such as social media or even your customer helpdesk. In addition to keeping track of addresses, CRM software can handle customer relations, marketing, lead generation and more.
Here is a roundup of our best picks and how we chose them. To help you find the right CRM software for your business, check out:
1. Zoho CRM
Zoho has become the best CRM software, helping companies to close more deals. The software is designed to help companies to sell smarter, better, and faster. Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.
San Francisco, California
Salesforce is easy to use, with an intuitive layout that’s simple to navigate on mobile and desktop devices but You need additional modules to handle employee, inventory or invoicing features. Salesforce focuses on software that helps you land sales by creating programs for lead generation and nurturing and other tools that help you close the sale and increase customer loyalty. The CRM program we reviewed, Salesforce IQ, is Salesforce’s out-of-the-box CRM system. Salesforce has wasted no time engaging its clients. With events like Dreamforce offered throughout the year, this brand has truly established itself as a customer service forward company. With Salesforces multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry.
3. Insightly (For Very Small Business)
Insightly is an easy-to-use, feature-rich CRM software that won’t break the bank. Insightly comes with all the time-saving CRM capabilities a microbusiness requires, such as contact management, project management, opportunity management and detailed sales reports, all in a single solution. But it can also be scaled to meet your needs as your business grows. And because it is a cloud-based CRM software, you can access your data anytime, anywhere, even from mobile devices. Insightly is a powerful, easy to use CRM software with native integrations to Gmail, Office 365, MailChimp, and other popular applications. With more than 1.5 million users in a variety of industries, Insightly is a leading CRM software. Insightly is suitable for Organizations in any industry looking for an easy to use yet powerful CRM with project management and delivery. Track everything from sales prospects to delivered projects in the same platform.
New York, New York
Pipedrive has become the best CRM software competencen due to their ability to get sales organized. Pipedrive is a sales management tool built for salespeople by salespeople. Pipedrive makes certain that companies of all sizes get the automation and the customer relationship management that they need. It’s easy-to-use and very customizable. The email feature in Pipedrive can forward emails to your account and attach them to certain customers for future reference. Pipedrive will track everything about your deals, from the conversations you’ve had to all the people involved in them.
5. Sugar CRM
Sugar CRM is a specialized software that focuses on being lean and focused instead of large and bloated like some other software on the market. Sugar has a number of key features that allow businesses to integrate their sales, marketing, and vendor relationships in one central location. SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable CRM solution in the market. With sales automation, you can enter in new leads, make notes, enter in customer information, and assign a level of the funnel in which they reside. Sugar provides an easy-to-use CRM interface focused on features that matter and nothing more. Sugar CRM is the best way to start into CRM World. Moreover, One of the main benefits is having the mobile app that SugarCRM provides this helped to get us data and information at our fingertips when needed.
Source: Zoho, Salesforce, Pipedrive, Insightly, Sugar CRM
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